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Will my jewellery fade or tarnish?

All our pieces are crafted from solid gold, which means it will never fade or tarnish. You can wear your jewelry anywhere and everywhere (even in the shower).

How do I care for my jewellery?

All our pieces are crafted from solid gold, which means it will never fade or tarnish. To maintain shine, avoid rubbing your jewellery against surfaces that may scratch it, and store it in your Dahab jewellery pouch when not worn. Your gold jewellery can also be cleaned with dish soap and a soft bristle brush (PS if your piece includes precious stones or pearls, check for further care instructions).

Do you have warranty?

All our gold pieces are covered for manufacturer's defects up to 90 days from purchase. Warranty does not include wear and tear, for example bent pieces or broken links caused by stress. Manufacturer's warranty includes any defects in our pieces resulting from production, and also guarantees against tarnish.

Shipping questions

Where do you ship?

Currently we offer shipping to Canada and U.S.A. Check back in the future for more shipping options.

How long will it take my item to ship?

Shipping estimates are automatically generated when you enter your address at checkout.

Returns questions

What is our return policy?

You can return your jewellery for up to 30 days after purchase. We do not accept returns on any customized or custom-made options.

How do I start a return?

Head to our contact page to send us a message letting us know. We will contact you with further details for your return.

What do I do if my product arrived damaged or defective?

If your product has arrived damaged or defective, please let us know so we can make it right. Follow instructions on our contact page and include a brief description of the situation. We will contact you with further instructions.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.


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